The objective of Insception Lifebank to ensure the availability of cord blood banking to parents across the country, needs a resource solid transport. It also requires a partner that understands how valuable the cargo is. Our partner First International Courier is just that.
First International Courier is a medical specialty of "direct ship". Their service includes pick up at any hospital in Canada, delivery to the nearest Air Canada Cargo Centre (ACC), the receipt of the shipment to Toronto ACC and direct drive our laboratory facilities. This entire service sequence is triggered by a simple phone call, by the customer. Easy no matter where you live.
The great majority of these shipments are delivered to our laboratory of state of art treatment within a period of 12-18 hours, although in 48h. window, that our Quality Assurance department expects. Timely no matter where you live.
Often, the real value of such a service is completely transparent to customers.
Recently, a cord blood unit shipped from other provinces did not arrive in the lab on time. First International, jumped into action. Working late on a Friday night, they drew on their expertise in tracking and tracing and full understanding of the freight network. Finally, a sigh of relief when, at 22:00, we were told that the sample was located. It was recovered and returned to the lab, although in the 48h. chronology. Traceablility no matter where you live
What happened
The sample has not been unloaded when the plane landed in Toronto and he remained on the plan to the next scheduled flight -.? A round trip to the East Coast.
Insception and Lifebank First international partnership means complete traceability, delivery, and ease of use. Some things are worth the price.